You are hereTerms of Business
Terms of Business
Placing an Order
- ReptAquatics reserves the right to deny sale to anyone that does not display proper husbandry knowledge.
- We have NO MINIUMUM order.
- The cost of shipping for most orders currently ranges from $35.00-$85.00 depending on the size of your order. These are subject to change. Due to the nature of this business, shipping and packaging fees vary -
please contact us for an exact quote on your order
- South Carolina residents must pay a 6% sales tax.
- A packaging fee of $10.00 will apply to all sales of live animals.
- All animals sold are guaranteed to be in APPARENT visual good health.
- There is a live arrival guarantee on all reptiles when delivered on time with express service. Purchasers must pick animals up at airport within 3 hours of arrival, or be present to accept shipment when it arrives at purchaser's designated delivery address; otherwise, guarantee is VOID.
- No guarantee will be offered to destinations above 90 degrees or below 40.
- There is an 5 day health guarantee on all captive born and propagated animals.
- Discrepancies must be reported within 24 hours of receiving.
- No animals will be shipped before full payment is received.
- No animals will be held without full payment.
- We accept Visa, Mastercard, American Express and Discover via PayPal
- All animals are shipped in a secure 3 layer package:
- Deli cup or snake bag
- Insulated foam container
- Cardboard box
Shipping Dry Goods
- We ship dry goods via USPS and FedEx.
- Delivery time is generally between 7 - 10 days.
- No sales to minors (under 21 Y.O.A), NO EXCEPTIONS.
- You MUST provide a valid state ID of the state you currently reside in. NO EXCEPTIONS.
- References regarding your husbandry, caging and prior experience may be required.
- Know your state and local laws AND abide by them. NO EXCEPTIONS.
- Provide knowledge of proper bite protocol. NO EXCEPTIONS.
- Sign a waiver confirming that you agree to these terms and release ReptAquatics from any and all liability from your actions. NO EXCEPTIONS.
- We currently do not ship venomous.
- When we are able to ship venomous, we will NOT ship to states that prohibit venomous animals. NO EXCEPTIONS.
- We reserve the right to refuse sale to ANYONE that cannot meet nor agree to these terms.
Shipping Live Animals
- We ship live animals via Shipyourreptiles.com.
- Shipping is overnight and door to door.
- The average delivery time at your location is generally before 10:30AM your local time. The exact delivery time may vary, and is out of our control.
- We ship Mondays through Thursday with a 12:00 Noon cut off. If your order is recieved on Thursday, after 12:00 Noon, it will not be shipped until the coming Monday.
- We CURRENTLY DO NOT ship venomous reptiles. Arrangements must be made for pick up in the state of South Carolina.
- There are no cash refunds.
- Company credit will be issued.
- All sales are final.
- No exceptions.